REPUBLIKA.CO.ID, JAKARTA -- Indonesian Consumers Foundation (YLKI) Chief Executive Tulus Abadi urged the Financial Services Authority (OJK) to immediately conduct an audit of Indonesia's banking system following reports of Bank Rakyat Indonesia (BRI) customers losing funds. Dozens of cases occured recently.

"Similar cases are common, indicating that the banking information technology system in Indonesia is still weak," Abadi stated in Jakarta on Thursday.

According to Abadi, a weak banking information technology system will pose a threat to consumers and the banking industry. Consumers will be disadvantaged if funds in their accounts are lost, while the banking industry will lose customer confidence.

With regard to BRI's missing customer funds, Abadi noted that the bank should replace all the lost funds, if the customer does have an alibi and did not conduct banking transactions.

"BRI must investigate the incident and guarantee the information technology system is not easily breached, so it will not have another victim," he remarked.

Earlier, the funds of dozens of BRI customers in Kediri District, East Jawa, disappeared from their accounts mysteriously. The missing funds vary between Rp500 thousand and Rp10 million.

Branch Head of BRI Kediri Dadi Kusnadi pointed out that he was still conducting an investigation over the mysterious diminishing of customer funds. However, he acknowledged complaints related to the money that customers had lost.

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