REPUBLIKA.CO.ID, JAKARTA – Indonesian Consumers Foundation (YLKI) said cheat pilgrimage travel services had misled the pilgrims to be. They were given unreasonable agreement, for example the departure schedule which could be changed for five times with injured time notification.
Many people complained other problems, like delaying for visa reason, different schedule, flight types, and unsuitable hotels. Responding to the complains, YLKI and the pilgrims would report the travel services to the Financial Services Authority (OJK) and the Center of Financial Transaction Analysis and Reporting (PPATK). They allegedly conducted money laundering.
“The financial management is not transparent. Pilgrims do not know the use of the money they had paid for years,” said the Chairman of YLKI Tulus Abadi at his office on Friday (May 19).
Tulus reminded the people not to be tempted by irrational pilgrimage service prices. National police should be active in taking action to the similar cases without any report from the society.
YLKI would open post or hotline for the victims of pilgrimage travel service. The rapporteurs might complete their personal data and the chronology of the incidents they experienced. By using the hotline, the regional pilgrims should not come to YLKI office. The complains might be sent to the YLKI service center or websites pelayanan.ylki.or.id.
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